Returning an Order

We want you to be completely satisfied with your purchase from Wizartexpress.shop. If for any reason you are not, we are happy to offer you a refund under the following conditions:

Unwanted Items:

  • Please return your order to us within 14 working days from the date of purchase if it is unwanted.
  • Items must be unopened, unused, and in their original condition.
  • In the interests of hygiene, we are unable to accept any items that have been used or have broken seals.

Faulty Items:

  • Please return your order to us within 14 days from the date of purchase if any of the goods are faulty.

Non-Saleable Items:

  • We reserve the right to refuse a refund if your item(s) are non-saleable.

Return Shipment Costs:

  • It is the customer’s responsibility to cover the full cost of a return shipment.
  • Please ensure a tracked service is used and keep a tracking reference and receipt for proof of purchase.

Return Address: All online purchases must be returned to:

WIZARTEXPRESS UNIQUE , ASOMATOU 9D,2414 NICOSIA, CYPRUS
ACS EGKOMI

If you have any further questions, please email: info@wizartexpress.shop.