Returning an Order
We want you to be completely satisfied with your purchase from Wizartexpress.shop. If for any reason you are not, we are happy to offer you a refund under the following conditions:
Unwanted Items:
- Please return your order to us within 14 working days from the date of purchase if it is unwanted.
- Items must be unopened, unused, and in their original condition.
- In the interests of hygiene, we are unable to accept any items that have been used or have broken seals.
Faulty Items:
- Please return your order to us within 14 days from the date of purchase if any of the goods are faulty.
Non-Saleable Items:
- We reserve the right to refuse a refund if your item(s) are non-saleable.
Return Shipment Costs:
- It is the customer’s responsibility to cover the full cost of a return shipment.
- Please ensure a tracked service is used and keep a tracking reference and receipt for proof of purchase.
Return Address: All online purchases must be returned to:
WIZARTEXPRESS UNIQUE , ASOMATOU 9D,2414 NICOSIA, CYPRUS
ACS EGKOMI
If you have any further questions, please email: info@wizartexpress.shop.
